TERMS, CONDITIONS & cOVID 19.
- Peanut Butter & Jelly Events agrees that in line with Government guidance business activities should only take place where we can establish social distancing, safe systems of work, and suitable protection measures for customers/staff and good disinfecting procedures for equipment.
- All Payments must be made electronically to comply with the non-contact guidance that is currently advised.
- Bell Tent Hire can only take place where equipment is hired in an enclosed and private back garden area with no access to public spaces. Teepee hire is only to be used in one room within the household and should not be moved between rooms after installation.
- Use of the hire equipment must be for the householder and those living within the household only. Customers must not allow, under any circumstances, persons who are not from their own household to use the equipment. Where customers are found in breach of this, Peanut Butter and Jelly Events, reserve the right to immediately arrange collection of the equipment.
- We are currently unable to hire for social gatherings and for use outside of immediate family. (this will need to be updated as guidance changes)
- Cross contamination between households will be eliminated by introducing a rest period of 3 days/72 hours between hire and additional cleaning before and after use.
- Adequate PPE, namely gloves and a mask, will be worn on delivery and collection by staff from Peanut Butter and Jelly Events.
- Equipment will be thoroughly cleaned /disinfected before it can be rehired. (additional notes on cleaning are available in Method statement and our risk assessment, supplied upon request).
- Soft furnishings that cannot be washed at 60 degrees will NOT be included in the packages. Customers must supply their own duvets and pillows.
- All duvet covers, sheets, pillowcases and mattress protectors must be stripped by the customer and placed in a fastened bin bag ready for collection.
- The client must notify Peanut Butter and Jelly Events in advance of delivery if there are any members of the household who have tested positive for Covid 19 or are presenting with symptoms in the run up to hire or during hire. Peanut Butter and Jelly events will also notify the hirer if at any point any members of our household become unwell with any symptoms of covid 19 and reserve the right to cancel the hire if this situation arises. This policy is in addition to the standard risk assessment and terms of hire which must be agreed to prior to hire.
- Please ensure you have sufficient space for all tents prior to booking as refunds will not be given in the event that there is insufficient space. I will always do my best to accommodate the tent’s but I have to consider issues of health and safety to ensure there are clear entrances and exits from the room where the tents are erected should there be an emergency.
- Our smallest 4metre Bell Tent = needs around 6m x 6m of flat grassed area. Our largest 5m Bell tent = needs around 7m x 7m of flat grassed space. The pegs will need to be placed into the ground. This causes Limited damage to the grass/Lawned area. Our Giant Lace Teepee needs around 3m x 3m flat surface. Our 6ft Lace Teepee needs around 2m x 2m flat surface.
- The hirer should ensure that adequate access, turnaround and exit for the vehicle(s) is available at the address`s to be attended. If you have an unmade road or uneven road surface, then please inform us at the time of booking. Any gated entrances or time-controlled access must be reported at booking stage.
- The hirer must ensure that All Parents or guardians must be present at all times at any events. Peanut Butter & Jelly Events are not a responsible for supervision of any persons.
- Clean and Suitable footwear to be worn inside the bell tents. No muddy wellies, studded sportswear or high heeled shoes.
- The principle hirer will be responsible for the conduct of all persons during the service and we reserve the right to invoice or make a charge to the hirer for any losses or damage sustained to any part of our products caused by any persons during the event.
- We are Based in Crook, Durham UK and can travel up to an hour to various locations. There is no additional charge for parties within 15 miles radius of DL15, but if you are further afield there will be a small surcharge per mile. This will be informed at booking stage.
- Making a payment of the required deposit is to secure a date, this also confirms you are accepting the terms and conditions of hire and agree to be bound by them.
- Whist every effort will be taken to uphold our responsibilities and to make your day run smoothly British weather is very unpredictable. In the event of adverse weather, it will be decided by us if it is safe to operate in the conditions at the given time. Should we feel the need to feel that it would be hazardous to operate in the given conditions the hirer will be notified and a full refund issued with no further liability. Safety will always be observed and shall not be compromised. During the winter months it may be advisable to have a backup plan should inclement weather be forecast. The Wind is our main competitor, so we only operate to a max of 20mph wind speed. The company does not operate the outdoor bell tents is if it more then 20mph winds. Our tents are not 100 % waterproof so please be aware of this on your event date, we do not erect the tents in the rain.
- The Bell tent will arrive in a clean and presentable condition for your event and must be clean and presentable upon collection. Charges may be applied.
- We are very safety conscious. Our circle centre tables are screwed together to avoid swinging, dancing or knocking the centre poles. We use visible purple string for our ropes, glow in the dark pegs with solar lights to visibly show all-strings in the ground and rugs to cover any trip hazardous for entering & exiting the tents.
- Regular maintence is performed on all the equipment before and after every use. In order to limit damages, please refrain from leaning on the tents and teepee’s, and avoid playing with the zippers & ropes.
- Do not remove the poles or pegs and be respectful towards our products and equipment.
- Our overnight set up hours are based on 6pm Set Up and 10am Collection.
- Our Day Time Hire hours are based on 10am - 6pm
- The tents must not be located next to an open flame such as a candle, open fire, gas fire or any other source of flammable substance. All lights provided by me are battery operated and may be left on safely overnight for those who are nervous of the dark. Please do not smoke near the tents. If the tents are returned smelling of smoke, a cleaning charge will be incurred.
- I think aged 6+ is an appropriate age for a Bell Tent party. The tents are designed to be used by children 6yrs plus under strict adult supervision. I would actively discourage the use of the tents by a child under this age and I cannot be held responsible for any injuries to children under 6 years if they are allowed to play in them.
- I would also politely ask that no pets are allowed access to the tents or other equipment. This is for the health and safety of all parties. Access by pets may incur additional cleaning costs.
Our terms and conditions are in place for you and our protection. We reserve the right to amend any of these at any time, any confirmed bookings will be notified of any changes.
Last Updated 24/05/2020.